30-Minute CMS Star Ratings Trainings
Live on Thursdays at 2:00 PM ET
July 31 – August 28, 2025
Five Free Sessions
Medicare Advantage Star Ratings are more complex than most teams realize. This series offers five concise trainings to help you cut through the noise — from scoring and cut points to CAHPS and readmissions. Each session is free runs just 30 minutes, with optional Q&A. Ideal for quality, Stars, compliance, operations, and vendor teams alike.
This Summer’s Sessions at a Glance
Readmissions Uncovered: Why This Star Measure is so Misunderstood
Go beyond the surface to understand how exclusions, risk adjustments, and expected scores shape the All-Cause Readmissions measure Star Rating — and why care management programs often miss the mark.
Thursday, July 31 – 2:00 PM ET
30 Minutes + Opțional Q&A
How Case Mix Adjustments Shape your CAHPS Survey Scores in Stars
Learn how CMS adjusts raw CAHPS survey scores to account for population differences — and what that means for interpreting your member experience performance.
Thursday, August 7 – 2:00 PM ET
30 Minutes + Opțional Q&A
The New EHO4All Reward: What the Former HEI Means for Your Stars Strategy
Understand how the EHO4All (formerly Health Equity Index) reward is calculated, why it’s reshaping plan priorities, and what actions can strengthen your equity performance.
Thursday, August 14 – 2:00 PM ET
30 Minutes + Opțional Q&A
Star Ratings Scoring Demystified – How Methodology (e.g., CAI) Can Impact Results
Get a practical primer on the math behind Stars — from measure-level scores to CAI adjustments — and how it all translates into points, ratings, and strategy.
Thursday, August 21 – 2:00 PM ET
30 Minutes + Opțional Q&A
The Cut Point Trap: Why 4 Stars is Getting Harder
Explore the shifting trends in measure cut points, what drives changes year over year, and how plans can set smarter goals in a tightening Stars environment.
Thursday, August 28 – 2:00 PM ET
30 MInutes + Opțional Q&A
Meet Your Host
Dwight Pattison is the founder of QPAdvantage, bringing 20+ years of experience helping health plans improve quality, performance, and Medicare Star Ratings.
As a national advisor and educator, Dwight has worked with plans, vendors, and health care leaders across the country to turn complex measures and data into actionable strategies that drive results.
QPAdvantage
QPAdvantage is a consulting firm focused on quality, performance, and health plan strategy — helping clients navigate regulatory shifts, maximize data, and accelerate improvement.
Want to Attend the Full Series?
Let us know and we’ll email you the links and reminders each week.
Can’t make every session we’ll send you the recordings.